acquired white label provider of outsourced technical support, administration and management services exclusively for web hosting companies, LogicSupport.
Ali Davachi, Chief Executive Officer of Value Reseller remarked, ”Value Reseller is only as successful as its partners. We will always look to bring on new and enhanced capabilities that will drive strategic and bottom line value, whether through acquisition, partnership or internal development. We will put the full weight of our company behind our reseller partners.”
LogicSupport provides hosting companies with 24/7 technical support services and guarantees a response time of one hour for any issue. Services offered include serving administration, 24/7 server monitoring, security scans, firewall installation, troubleshooting, and server setup and configuration. LogicSupport also offers a full range of security services that includes scanning, monitoring, intrusion detection and prevention and security software installation. In addition to a full range of server management services, LogicSupport has expertise with databases, FTP, e-mail, DNS and scripting.
The LogicSupport acquisition follows Value Resellers’ recent purchase of Javascript Zoom, a Javascript application that allows users to zoom in and focus closely on web site objects. The application is used to enhance customer web sites hosted by resellers, enhancing the overall value of their service. These two deals underscore Value Reseller’s commitment to providing all the technology, tools and services necessary to deliver a high-quality hosting service that generates additional revenue streams for partners.
The LogicSupport acquisition follows Value Resellers’ recent purchase of Javascript Zoom, a Javascript application that allows users to zoom in and focus closely on web site objects. The application is used to enhance customer web sites hosted by resellers, enhancing the overall value of their service. These two deals underscore Value Reseller’s commitment to providing all the technology, tools and services necessary to deliver a high-quality hosting service that generates additional revenue streams for partners.
LogicSupport can handle almost any type of hosting customer, supporting the Fedora Linux, CentOS Linux, SUSE, Debian, OpenBSD, FreeBSD and Windows operating systems. Hosting control panels supported include Plesk, cPanel, WHM, H-Sphere, Ensim Pro, Alabanza, Web Admin and Direct Admin.
Value Reseller has integrated LogicSupport into its infrastructure and is now capable of backing any hosting scenario or deployment. Reseller Partners will now have access to another critical service from a single source, reducing aggravation and increasing service quality across the board.
Mr. Davachi added, ”We are extremely excited about this acquisition. LogicSupport has developed a stellar reputation across the industry and its addition significantly strengthens our overall support and management capabilities. LogicSupport enables us to provide a completely integrated, end-to-end offering to web hosting resellers, including everything from the servers, network and data center to the technical support infrastructure and marketing tools. No other company can match such a powerful value proposition and it is why more and more resellers are coming on board at Value Reseller.”
Mr. Davachi added, ”We are extremely excited about this acquisition. LogicSupport has developed a stellar reputation across the industry and its addition significantly strengthens our overall support and management capabilities. LogicSupport enables us to provide a completely integrated, end-to-end offering to web hosting resellers, including everything from the servers, network and data center to the technical support infrastructure and marketing tools. No other company can match such a powerful value proposition and it is why more and more resellers are coming on board at Value Reseller.”
Value Reseller provides a private label reseller hosting solution to web designers, developers and smaller hosting companies. Reseller partners get access to a world class hosting operation with a cloud-based infrastructure that is guaranteed to deliver 100% uptime. Value Reseller does not compete at the retail level against its partners and is fully committed to helping them succeed.
Value Reseller, established in 1998 with facilities in Boston, MA and Jersey City, NJ, is a privately owned private label web hosting provider focused exclusively on the reseller market. Hosting services offered include shared hosting, enterprise virtualization, virtual private and dedicated servers, and are available for both the Windows and Linux operating systems. All of Value Reseller’s services are backed by a leading edge datacenter infrastructure and network, and supported live 24/7/365 by technicians and customer service professionals. Value Reseller features a next-generation hosting platform built on the principles of cloud computing, making it possible to guarantee 100% uptime availability. This platform is the foundation from which Value Reseller has been able to offer customers hosting for unlimited domains — one of the biggest breakthroughs in web hosting over the past 10 years. Value Reseller is committed to enabling the success of its resellers and does not participate in the retail market in competition with its partners. With a complete private label service, web developers, ISPs, design shops and Internet professionals have everything they need to build a successful hosting business or enhance their existing offerings.
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